Voice of Customers

Crowdmap is taking the voice of customers platforms to the next level. You're not only hearing from your customers you innovate together !


Crowdmap is a customer centric innovation network that enables companies to enrich their products roadmaps by gathering top customer’s improvement suggestions and interacting with them through a new insightful communication channel.

voice of customers

Collect and analyze sentiment from all Omnichannel customers feedback from web, mobile apps, API, Zapier and physical products.


review sites (tripadvisor, google review,, amazon etc..), app/play stores and social media.

You always know what to do

Crowdmap prioritizes automatically the concepts behind customers feedback and highlights things you need to do first, keep doing, put on the long term roadmap etc… So you always look at things that matters the most.

Collaborative innovation

Discuss, assign, inform internal stakeholders and teams about what you are doing all together on the action side to satisfy your customers.

Open conversation with

Keep your customers up to date. Respond to their feedback, ask their opinion and implicate them directly to the heart of your team, making the best products and services.



  • Up to 30 feedback monthly
  • 1 user access
  • Slack Integration
/ month


  • Business support
  • Open API
  • 3rd party integration
  • Web and physical surveys
/ month


  • Unlimited monthly feedback
  • Unlimited user access
  • Premium support
  • SSO
  • Open API
  • 3rd party integration
  • Customizable surveys
  • One seat at Customer Advisory Board

What they achieved with us

AT Internet
  • 1500+ feedback collected
  • 800+ product improvements released
  • 300 on the roadmap
  • improved customer statisfaction by X%

"Lorem ipsum dolor sit amet, consectetur adipisicing elit. Hic nemo cum, recusandae perferendis, distinctio exercitationem debitis animi, dignissimos iste esse temporibus accusamus. Quidem, facere quaerat consectetur, iste laudantium perferendis illo!""

– Rémy Balangué, eCommerce Market Manager