Simple and adaptable product feedback management for customer oriented companiesSign up to WIYM
Feelings, cravings, frustrations, questions are spontaneously shared by your customers. Because they are volatile, this information often remains stuck between the walls of meeting rooms, a CRM not accessible, forgotten emails already barely read. This customer experience should, if it is not yet, become a positive customer experience.
So that it is, 5 words of order:
Use the different ways we put at your disposal to collect more simply feedback: API, widget, email, integrations.
Workflow for managing user feedback (new, in process, processed, deleted)
Notification in real time on Slack or by email
Discuss feedback directly within the interface and assign feedback to one of your collaborators.
Synthetic summary of activity in a dashboard.